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Warranty Declaration


During the 15-year warranty period, we hereby guarantee the proper functioning of Original Flexi-Form products with regard to materials, craftsmanship and function. The warranty period begins on the date the product is purchased.

In addition to submitting proof of purchase, in order to make a warranty claim you are required to have handled the product in keeping with the instructions for use and care supplied by us as well as to have used the product exclusively for it s intended purpose. The proof of purchase and the faulty product must be presented to validate the claim under warranty. Please send the fault y mould to us at the address provided below and we will exchange it for a new mould and send it to you free of charge. The end user is entitled to a replacement within the terms of the warranty. Provided that this model is still included in the product range, the faulty item will be replaced by a product of the same type. If the model is no longer included in the product range, the faulty product will be replaced with a similar product from the current product range.

Legal Warranty

The consumer‘s statutory rights against the seller if the purchased product was not free of defects at the time of transfer of risk are not affected by this guarantee. During the warranty period, you are entitled to the statutor y warranty rights for subsequent fulfilment, price reduction, withdrawal from the contract and compensation according to §§ 437 ff BGB (German Civil Code) to the extent permitted by law.

Warranty Issuer

LURCH AG • Schinkelstraße 6 • 31137 Hildesheim • Germany • Tel.: +49 (0) 5121 / 74 991 74 • info@lurch.de • www.lurch.de